📋 Terms of sale

🚚 Shipping within Italy

  • €4.99 — standard shipping contribution
  • Free on orders over €59

🌍 International shipping

Price depends on order weight and destination country (use the form below to estimate).

💳 Accepted payment methods

We accept, among others (subject to country and options shown at checkout):

  • Cash on delivery
  • PayPal
  • Cards via Payplug and other schemes: Visa, Mastercard, American Express, Visa Electron, PostePay, Maestro and other enabled cards
  • Apple Pay and Google Pay
  • Satispay
  • Amazon Pay
  • Bancontact, iDEAL, Sofort, Giropay, MyBank (where enabled, typically abroad)
  • CoinGate (payments via CoinGate, e.g. cryptocurrencies where available)

⏱ Delivery times (business days)

  • 1–2 days in Italy
  • 2–5 days internationally

If you order products with longer lead times, the actual times are shown in the cart, at checkout and on the product page.

➕ Other fees

  • Cash-on-delivery surcharge: €3.98
  • Fresh products: €5.99 (insulated packaging)

🏢 Business and reseller accounts

Business account — lets you enter a VAT number and tax ID for invoicing; it does not entitle you to extra discounts beyond those on the website.

Reseller account — VAT and tax ID for invoicing and may include dedicated discounts after we activate it.

Important. Commercial terms for resellers differ from this page and are communicated only after the account is activated.

💡 How to save

  • Avoid cash on delivery when you can.
  • Buy more fresh products together: insulated packaging is a flat €5.99.
  • Use the full shipping weight bracket.

🎟 Coupon rules

  • Only one coupon per order.
  • Not valid on already discounted products.
  • Not valid for resellers.

International shipping estimate

Enter destination and order details to see the same shipping options as at checkout (outside Italy).

Required for Switzerland: import VAT and customs are added on top of transport (same as checkout).

Request a shipping quote

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